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Customer Comments

Bruce, We installed the trellis this past Sunday and it looks great! Attached are two pictures of it. Our building was built as a commercial building in 1839 in what was/is called the American Sector, upriver from the French Quarter. It is the 2nd most historic neighborhood in New Orleans. We bought and renovated it in 1989 into 3 residential condominiums and a commercial condo on the main level...just like in the old days. The area that the trellis is located is our car port and rear garden. The grey cement square that you see behind the trellis is all that remains of a large shower area left from when this property was a skid row flop house...you don't even want to see what the building looked like when we bought it. Any way, the sculpture in front of it is by Mark Chatterley and we now call her Katrina de Milo, as she used to have arms and another figure on her shoulders, but, during Hurricane Katrina she was blown over and lost them. We repaired her and have placed her in a place of honor... the pots will hold Confederate Jasmine and will cover the trellis with a beautiful curtain of green vines and fragrant flowers.

Thanks for the beautiful trellis and the quick, painless ordering!

Sincerely,

Richard Nesbitt

Hi Bruce, Just wanted to let you know the trellis arrived yesterday and I love it. You packaged it perfectly! Arrived with no damage and that says a lot. I've ordered several things lately (patio furniture) and it was damaged due to poor packaging. It's refreshing to see someone who knows what they're doing and obviously cares. If I need anything in the future, I'll be sure to give you a call! Thanks, Deborah

Hi Bruce,

In case I forgot to thank you, the window box liners arrived as promised last week and are gorgeous! We've planted them and as soon as the flowers look a little better, I'll send you a picture. It's been a pleasure doing business with your company.

Best regards,

Debbie Price

Thanks for letting us know. We live on a narrow lane..it is a constant battle to keep cars and trucks off the lawn. Your reflectors are beautiful...

Bruce, Re: 12 East 87th St. New York City NY

The window boxes have arrived.....wow, what a packing job!.

They look fantastic, we have not installed yet and will send picture when they are done with plantings.

Cynthia New York City

Hi Bruce,
The trellis' look great! Enjoy the pics and thanks for your great work.
Melissa McArdle
Account Manager
Town and Gardens, Ltd.
328 East 25th Street
New York, NY 10010
212-685-6566 (p)
212-685-6466 (f)
www.townandgardens.com

Hi Bruce,

I thought you’d get a chuckle at how good the trellises look, even in snow. We had the biggest snowfall in over a100 years. The picture is of the last one (I hope). Spring is on its way now, and I hope my new roses for the trellises are too!

Cheers, Jean

Dear Bruce,

About 3 years ago I bought 4 metal window boxes from you. I love them. They make the front of my home look great and unique.

Yesterday a garden trellis, which served as a great privacy screen, blew down in a violent wind storm. I was an "L" shape about 8 feet high and 12 feet long with a shorter 4 foot base of the "L". It offered us a great deal of privacy in our backyard. Because I am extremely lazy, I want to replace it with a non maintenance garden screen.

Thanks,

Marjorie

I have received my liners and they are absolutely lovely. I couldn't be more pleased. They got here so quickly too. Thanks again for all your help.

Take care,

Georgie

Dear Bruce,

Thank you for delivery of the driveway markers. They are very nice.

HI Bruce -

I just wanted to thank you for the great job you did on our trellis. It looks great! Thanks again.

Regards,

Doug

Hi Bruce!

I received the brackets. I think they look really neat! You never fail to impress me!

Cyndi

Just a quick note to let you know that these markers arrived between Christmas and New Year's and they are absolutely GREAT. My sister really likes them, but right now they are sitting in her living room since it is WAY to cold in South Dakota right now to put them in the ground as the ground is frozen. I also really like the single door mat that I ordered for myself. I have saved your web site as a favorite so you will probably be hearing from me again. Thanks.

Hello Bruce !
I just have to tell you how much I love my arbor. It fits perfectly in my
little "Cape Cod European style cottage "garden. I planted clematis and
climbing roses under it, and morning glories so it is not so naked this
year. They have already completely covered it. I have gotten so many
comments on my arbor. Thanks for such a beautifully crafted piece of art.
If shipping wasn't so expensive I would start thinking about where to put
the next one. Bettina

thanks. your stuff was great and worked out well.
Brian Sullivan

Greetings!!

Wow!! I cannot believe I got your email!!! I gave up hope trying to reach you as my old emails were disappearing in cyberspace. I tried searching you guys out via Google and could not find a current website. I was looking for you this spring, because a few years back, I ordered 2 window boxes that I LOVE and always regretted not ordering a 3rd side box. I've always wanted that third box and thought we should get it up. SO, I will study your site now, see if I can find the pattern and be back in touch. Thanks again for the email!! Sandy Barbo

Thanks Bruce – I will try to watch it. I am still enjoying my classy reflectors and beautiful hose holder. I may order some trellises when my butterfly bushes get bigger. I am going to pass your website on to my girlfriend in Cary who is working on her patio/backyard. Congratulations on another HGTV appearance!!!

Cindy Spach (in Winston-Salem)

Received. Thanks.

Yall did a GREAT job packing them up!

I partially opened one, showed it to the homeowner - she thought it was beautiful

Next step, powder coating. We will be doing that in a couple weeks.

Thanks,

Katy

By the way, I really like the driveway marker; it is very attractive.

I am sending you a quick photo of my boxes. They have not been planted very long but I LOVE them and I am looking forward to changing them each year. Also, when I took them to the garden center to plant them, they were impressed and they loved the bronze color! Thanks so much for all you help with my purchase. I am enjoying them!

Cyndi

They really add to the quaintness don't they?

I just wanted to let you know that I did receive my order a few days ago. Thanks. I will try to send a good picture of all the installed boxes. Yesterday we installed the last one that I received and I put in some petunias and every time a car would pass by our house it would slow down and the driver would stare. Our neighbors just love the window boxes and I have told all of them about your business.

Chrystal

Bruce,
Thank you for a very smooth transaction. We are very pleased with
your workmanship (the liner slipped in like a glove) and your
communication with us during the order process. A photo of our newly
planted liner in our window box is attached. Feel free to use it as
you wish.

Sincerely,
Florie and Michael

These Cooper galvanized steel window box lines look great, thanks for your help

Todd

Bruce, As promised, here are a few pictures if the beautiful window boxes installed!! Thanks again for all your hard work! Jay and Ashley Witasick

Hi Bruce... here we are in Myrtle Beach... Hal on the golf course and
me watching my favorite HGTV show...Curb Appeal. And then picture
this... I'm jumping up and down telling Teddi (you remember him.. my
9# shih tzu) that that is Bruce... that's our friend and he's
famous!!! About killed me that there wasn't a soul to call and tell
and I'd left my phone book at home so couldn't call you with our
heartfelt congratulations.

Your work as always is gorgeous and what a fun thing it was to see
you big as life on the tv screen. Made my day. Hope it brings you all
the work and more than you can handle as you deserve all the best. We
are so proud of you.
Hal sends his congrats also!! I pulled up the website to show him the
house and your beautiful gates etc.

To think we know a celebrity!!!

Love you. Hal and jeannine

Hi, Bruce-Had a party this weekend, so I took some pics.
They don't do the screen justice and EVERYONE loved it!
Thanks, again!
Kim

Thank you very much, Bruce, I just completed arrangements for payment.
I will be back to the website for more shopping in the near
future. I want to wish everyone there a VERY MERRY CHRISTMAS!
Again, THANK YOU!
Ron

Hi-We have the fire screen up! It looks great!!
A little dark to take a picture-I will do it tomorrow in the daylight.
There won't be a fire behind it (I think that would look fantastic), but
I'll take another pic this coming weekend when we build a fire.
Thanks for all of your hard work!
We love it!
Kim & Mike

Hello Bruce:

The Driveway markers really add a touch of class compared to what we used in the past, I just got them all in.

Best regards,

Mike

Dear Bruce,

I have 5 of your English style window boxes. There is a courtyard nearby that I would like to replace the wooden gate with a gate in a similar style as the boxes. It is just a small single gate. Is that something you do? If so, how do I go about ordering it?

I still get so many compliments on your boxes. Of course I do keep them full and fluffy but you did all the real work.

I loved your piece on TV. It was fun to put a face with your name. Ya’ll sure made that house look fantastic!

Thanks again!

Yours,

Mary Wilson

Wilmington, NC

Hello Bruce,

I have received the liner and it fits perfectly. It was a pleasure to do business with you.

Thanks very much.

I have forgotten to let you know that we received the window boxes in fine shape, and they’re perfect – thanks. Our builder was also impressed with your work and your service / delivery ! Thank you!

Hi Bruce,

I have put the check in the mail today. You provide quality service. Calling me twice...was great. It has been a very hectic week and your follow-through is greatly appreciated.

Thanks again.

Connie

Bruce,

Sorry for the delay, as I was away and then wanted to check the rail too. We're very pleased with the work! It fits quite well and looks fine, so we really appreciate your work. I put the check in the mail from Jonas Ridge yesterday, so you should have it early this week. Again, thanks for your work.

Carl

Your measurements are good, and you're right about the drain holes. Our check is on its way. No photos yet.

We're very pleased to have discovered your company.

Linda

Hello Bruce!
I received my window box and it's perfect!  So pleased!  I am sending
you a pic of how it ended up being applied.  This is a wall in my
kitchen that I turned into "bringing the outside in" I eventually
will want to do four window boxes for the exterior of my house.  We
have a black wrought iron fence in our front yard and these window
boxes would look great when I appoint my exterior windows with them.
I know in this pic you can't really see the box since I added all the
flowers and things but thats what window boxes are for right?  I am
so happy that I was able to find a place that can do custom size
metal window boxes.  Thank so much and I look forward to my next
project and will contact you again for more!

My Best,
Shimley

Bruce -
Hope all is well and business is good!
As promised, I am forwarding some photos of the window boxes installed and
with flowers. The look great and the quality is outstanding. Feel free to
use the photos as you wish.
Regards,
Dave Joseph

Charles:
Thanks for the e-mail. HGTV is my favorite channel and I watch all the time. I look forward to curb appeal on Fri.
CINDY F

Hello Bruce,

When we arrived home for lunch, we were thrilled to discover that the flower boxes were waiting for us at the front door.

We promptly unwrapped them. Bruce, thank you so much for your extra fast delivery. They are beautiful and "symmetrical" as promised.

I can't wait to put them up.

Irene

Bruce -
Just a quick note to tell you I got the boxes and they look awesome! I
haven't opened them all or installed them, but wanted you to know I got
them.

Once they are up, etc., I will take a digital photo and send them to you.
Thanks,
Dave

Thank you so much for your excellent customer service! I have sent you my payment and included my shipping address in the special notes section of my payment.

Kind Regards,

Maria H

We received the window boxes and have them installed.

Considering these went on the second floor I’m glad we did aluminum. Took two of us all of about 45 minutes to install all three.

Better yet my wife loves them so that keeps me out of the doghouse for at least 4 or 5 hours

They look great. Nice work.

I’ll snap some digi photos and send them your way one of these days.

Thanks and thank google.com. that is how I found you.

Paul Hammack

Bruce,

Thank you for the excellent customer service and the beautiful window boxes.

Sincerely,

Billie Jo P

Robertsdale, AL

Hi Bruce,

I just finished completing the order with Paypal. You were right – it was easy.

Thanks again!

Tina H

1/4/07

JUST WANTED TO LET YOU KNOW THAT WE LOVE THE SCREEN, IT FITS PERFECTLY AND IS A WONDERFUL ADDITION TO THE FIREPLACE. YOU SAID I WOULD LIKE IT AND YOU WERE WRONG...I LOVE IT. THANK YOU SO MUCH.

JAN F

MILLEDGEVILLE, GA

Bruce

Received the two fireplace screens you made up for us, they both look very nice, they cover the fireplace openings just right and add character to the large rooms, GREAT JOB! to you and your Team, The fireplace screens are in use almost every night here on the Farm. Also, Thanks for keeping us updated on the progress during the manufacturing process. Keep up the great work.... You Guy's are the Best!

HAPPY HOLIDAYS!!!

With Best Regards

Stephen T
And Family

11/17/06

Hi Bruce,

The flower box looks great and it's a perfect fit too. Once the painting is done, I'll send you a picture.

Marty

We love the window boxes...hung 4 this weekend, largest one yet to do. Will send pictures when hung! 11/15/06 Margaret H

Hello Bruce, thanks for the trellis, this time it arrived in perfect condition. I appreciate the prompt and helpful way your company has handled the problems that have arisen with the first shipment. I will gladly recommend you and your company to others.

Thanks Werner B

Thanks, Bruce! We are excited to get the window boxes. We bought this house in February and I personally think the exterior is very boxy and plain to me. From the day we moved in I decided it needed window boxes and have been searching everywhere for NICE window boxes. My husband brought some home from Lowe's and had to tell him in a nice way that they were not going to help me like the exterior of the house. Then, I showed him your website and the window boxes and he saw a huge difference in what we're getting from you vs. Lowe's. I'll take some before and after pictures and send them to you.

Thank you so much for doing such a wonderful job on the window boxes! We have had at least 100 people ask us who made them! We live in a small town (3800 people) and they set on the windows of my husband's Main Street market. The town has totally fallen in love with the window boxes! People are constantly commenting on how attractive they are.
This area also draws numerous summer people to the area and they too are quite smitten with the boxes. Many of which have taken your name and website address. I hope that you will be contacted by at least a few of these folks!
I will send some pictures along to you shortly.

Again, thank you for doing such wonderful work!

Sincerely,

John & Heidi Vigue
Thomaston Grocery

Thanks for your quick reply. I've been searching high and low for those type of deck hangers and was overjoyed when I found them on your web site. Then panic set in when I didn't fully read the shipping costs. Thank goodness common sense kicked in, so I went back and reread the checkout page and then quickly ordered. There are times when I am a little "dense" and age is making these times come more often. Thanks again and I can't wait to see my bird feeders hanging on my deck.

Hi Bruce,

Thank you for the two terrific Parisian trellis'. The quality in construction, materials, and appearance of your products is outstanding. I can't wait to install them. Just setting one into place for a preview added the perfect finishing touch to the front of my new custom home. Thanks for doing such a fine job! I'll soon be calling for some window boxes.

Jeff Buchanan

Hi Bruce; Well, I have them! Pam called me at 5:15pm Friday night to say Annabelle Spa had received the shipment and could I pick up my "huge" box by 6pm. I told her I live in Springfield and that on a good day I could get there in 45 minutes but on a Friday night in the peak traffic hour and the added heavy rain from "Ernesto", I knew there was no way. So we agreed that I would get them by 9am the next morning. I arrived at 8:30am Saturday, loaded them on my husband's truck and drove home. When the rain finally stopped I unwrapped them and easily pushed them into the soaked soil in front of my ugly plastic shed and WOW are they ever beautiful. I'm going to plant ivy in front of each and I have a iron bench between them and what a difference! I'm very happy and so grateful for all your help. Thank you so much. Donna

Swoope, VA

Hi! I hope you've been well. I'm the physician from Highland Park, Illinois who purchased 3 small and 2 large window boxes and 2 flower boxes last year. All were aluminum. Each had a copper lining. They are terrific and we've had numerous compliments. I believe the design we chose was "English".

As promised, attached are pictures of the flower boxes which we purchased from you. We have received numerous compliments on the boxes. They look terrific, particularly now with the flowers in them. Thanks so much!
Helen Hoffmann
North Bend, Ohio

Thanks for the chuckle and for such wonderful service -- I wish more people were as easy to do business with!! Cheryl Gilmore

Hello, I bought 24 of your large finial (red) driveway markers last year and am very satisfied with them. Unfortunately my Siberian Huskies liked them too, as they chewed or otherwise destroyed the finial tops on many of the markers. I would like to place an order for an additional 10 large markers and I would like to have ten (10) large replacement finials included with the order. Thank you.

Don Nowak

7852 Kuhn Road

West Valley, NY 14171

Hi,

Just a note to let you know have received the hook in very good condition. They are just what I need!!! Thank you again Kristine

Hi there, we were out of town and just got back to the window boxes and liners - they are absolutely beautiful. Amy

Thanks so much for your timely shipping of the hose butler! Hopefully you have the check by now! Your items are lovely, and fairly priced. I will definitely order from you again!

Sincerely,

-Lynne Gollands

The window boxes we ordered arrived on time as promised and they are gorgeous!!! Super job, guys. We'll send you pictures of them mounted to our house when it gets warm enough to hang them. In Wisconsin, that could be August!

Looking forward to doing more business with you. Again, thank you--a pleasure dealing with your company. Super!

WOW WOW WOW!!!!!

The window boxes are awesome! They were all received in great condition thanks to your excellent packing job. They will truly add and extra dimension to our Bed & Breakfast.

Thank you,

John Sperratore

We received the window boxes, all in good condition, on Friday, August 12^th They are beautiful! The quality is excellent! The color is perfect. The design is exactly right. The clay pots fit right in them. They will get installed this week. I will send you a photo upon completion. Thank you for your time and talent in making our home more beautiful. It was a pleasure doing business with you and I will keep you in mind for future projects for us and other friends/family. Sincerely,

Jill Spinoso

Bruce,

Just wanted to let you know we have received the window boxes and they look great!!! There has been a delay in our plans for putting them up but we hope to have them up in a few weeks. I know everyone will be asking us about them and I'll be sure to give them your info.

Thank you again for great craftsmanship and honest customer service.

Sincerely,

Annie & Mike

Thanks Bruce. I got the new check and plan to order two more smaller boxes. Everyone in my neighborhood has commented on the two you made for me. They are beautiful. Thanks again,

Mary

We didn't forget to send you pictures of our finished house, it just took longer than anticipated for the landscape. As you will see, the window boxes are awesome! They really add to the overall design of our house. We love them! Thanks for all your help in making sure the measurements were done correctly and they were built correctly. They fit perfectly. Everyone who sees them comments on how lovely they look. We like it because no one here has anything like them. Being across country does have it's advantages. Let me know if these don't open for you and I'll try again.

Thanks very much,

Mark and Debbi Frantz

Visalia, California

Bruce,

The screen just arrived -- it's perfect!!! It pulls the room together beautifully with the ginkgo accent leaves on my new area rug and the gilded ginkgo leaves I made for my Christmas tree this year. I'm really excited and can't wait to show off my new piece of artwork to my friends.

Hi Bruce,

Florida was good. The heat wasn't bad as long as you stayed near water. Very comfortable at night! I just got back last night and opened up the package. I love the markers! I hope they work as well as the ugly ones! I'm just going to send you a check - it will be easier. I'll put it in today's mail. Thanks for such great service!

Thanks again for a job well done -- the workmanship is splendid! My father was a blacksmith, so I truly appreciate your talent.

Romona Sheaffer

I finally got the window boxes on Friday afternoon. Wow!! Absolutely gorgeous. Put them up yesterday. Will recommend you to everyone.

Thanks again.

Magdalena

Bruce -
I received my finial driveway markers today. I immediately put them around
the driveway and was so pleased at how easy they went in the ground. They
are so attractive and look great around my drive. You've done a fantastic
job on these!
Deb Campbell

Bruce,

The fireplace screen is perfect! It is the most beautiful screen we have ever seen. Thank for doing business with us, we are very happy!

Greg and Kristin Miller

Bruce: Trellis arrived in perfect condition...my wife loves it...thank
you! I should be receiving invoice today; will be in tomorrow morning's
mail, if I do. Thank you again for all your kind attention...and for a
great product! George T.

Hey Bruce! the screen arrived today and it's awesome!.. Nice job. Just wondering if I could buy a Kokopelli figure from you that is already cut out. This way I could have our in house welding guy tack it on. What do you think?

Hi Bruce

Just wanted to let you know that we received the screen today.. it looks amazing! Thank you so much. We will be sure to pass your website on to friends who ask.

Paul neveu

I just received the screen - it is beautiful. Thank you. Elizabeth Norkum

Bruce - I received the boxes yesterday and they are gorgeous. Thank you Mary

yes I did. It is a handsome piece I might add. and it is a lot sturdier than the ones I had looked at home depot and the like. I've inform several people where I acquired it, whether they contact you or not is to be seen. Thank you

Bruce Ginter

11/04 I have received the Finial Reflectors. Thank you. I also have the invoice that you faxed to me. Would you please confirm if you have received payment thru "Pay Pal"? I appreciate your responsiveness and am very happy with the reflectors. Mike Avery

Bruce,

Just wanted to say THANKS for the Shepherd Hooks - they are perfect for
what I need.
The finials look good too !
Appreciate your help with everything.

Bill

Bruce:

Just a note to tell you that our Vine Trellis looks beautiful, is covered
with morning glories, and makes us happy every time we look at it. Thanks
again!!!!

George Tomczyk
Fairport, NY

Bruce Dyak,

Thank you for graciously filling my order and for you responding so quickly. I look forward to enjoying your hose guards in the garden!

Helene Murdock

To Bruce Dyak:
I wanted to let you know that I have just returned from a two week vacation
and that is why you haven't yet received my check for the boot scraper. I
didn't want you to think that you had sent it off and that I wasn't going to
pay you. I returned to work today and there it was -- what a beautiful
thing it is! I will be mailing my check to you tomorrow. Thanks so much
for sending it. --Tina Sassaman

Bruce:

Just a few words to let you know that the morning glories are
halfway up the trellis vine we purchased, and everyone who sees it thinks
it's great...best of all, my wife is happy. Thanks again for a wonderful
product and great customer service.

George Tomczyk

P.S. The window box looks great. We had to leave before we could put it on the
house to see if it works. We'll try to do it this weekend and if it looks as
good on the house as it does off, I'll contact you next week about ordering
more.

Bruce,

I finally received the Pontalba fire screen yesterday. You were right - it is absolutely beautiful! My husband, Richard Barnowski, is mailing you a cheque today (as per the invoice included in the shipment). Thanks again, Cheryl!

Hi Bruce...the screen arrived today and it is outstanding. We're very happy with it. I hope it fits when I get it to Vermont but I think it will. The shipping aspect was a bit of a pain because despite the fact that we were home when they delivered it, they just left it in our driveway and didn't even bother to let us know. So despite the "please inspect" warnings all over the package, they had already left. Fortunately, it looks undamaged, but two of the feet were sticking out of holes in the cardboard (but they look fine).

Thanks again...dp

Dear Bruce,

Beautiful - you're the best!

Many thanks,

Chris

Those are beautiful!!!!!!!!!!!!!!! They are in aluminum right?

The window boxes are up and I am getting ready to fill them with Christmas greens. Will take a picture and send it to you so you can see just how pretty they look.

Thanks and Merry Christmas.

Johanna

If you have any comments of your own just click on the mail box to send us an e-mail. We appreciate your thoughts!!! Contact Information: Telephone 800-296-0418 FAX 800-296-0418 Postal Address P.O. Box 41Pineola, NC 28662 Electronic mail Click on Send Email Gardenmetalwork@yahoo.com